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Department Accreditation

Department Accreditation

The accreditation programs involves a comprehensive review of a state banking department or mortgage agency. Departments are evaluated against a set of standards and best practices to ensure they have the authorities, processes, and resources to serve as an effective regulator. Please follow the steps below if your agency is interested in seeking accreditation or getting re-accredited.

The CSBS Bank & Mortgage Accreditation involves an in-depth review of an agency’s policies, procedures, and operations to determine if it meets the standards set forth by the Performance Standards Committee (PSC). A state seeking accreditation for the first time or a state seeking its five-year re-accreditation must complete the self-evaluation questionnaire (SEQ), which includes several sections broken into multiple topics. The agency is asked to answer a series of questions and rate themselves against the corresponding standard. The agency can add documentation to support its answers and ratings.

The Accreditation Online System (AOS) is now Live

Effective January 1, 2018, agencies will complete the new SEQ (available in PDF format for your review under Accreditation Resources) on the Accreditation Online System (AOS). AOS is now live and users of the system will receive an email from CSBS Accreditation staff in the coming weeks on how to set up their account.

NOTE: If you are an accreditation user for your agency and do not receive an email to set up your account or are interested in accessing the AOS, please contact the CSBS Accreditation Team or 202-808-3556.

Access the Accreditation Online System