Training Resources
This page is in progress. Please check back for updates as more resources will continue to be added.
Certification Online Portal User Roles
Learning Videos
Training Directors
- Expiring Certifications Dashboard
- Creating a New Course
- Managing Attendance
- Bulk Attendance Upload - (PDF)
- Bulk Attendance Upload
- View/Export Attendance Reports
Point of Contact (POC)
- Adding/Removing a User
- Managing the Agency
- Managing Existing User Details
- Viewing and Managing Certifications
Level 1 - 5 Reviewers
Applicants
- Accessing the Certification Portal - (PDF)
- Applying for Certification
- Viewing Your Transcript
- Viewing your Username - (PDF)
- Managing Your Attendance
- Guide to Applying for the Certified Application Specialist
Recorded Trainings
- Certification Program & Portal Overview April 2025 (Training Directors & POCs)
- Certification Program & Portal Overview April 2025 (Examination & Licensing Staff)
- New Features 2025 - Application Process Change & Applications in Progress Dashboard Updates
- Certification Portal Training for Training Directors
- Certification Portal Training for Examiners